How we work
Destination-market documentation
Confirm the destination country and exact model before reviewing gas, electrical and installation documents. A product listing is not proof that a configuration is approved for every market.
Which market and configuration need review?
For Europe and the UK, North America, Australia and the Middle East, specify the actual destination country rather than only the region. Share fuel type, supply pressure and units, electrical supply if applicable, installation format and required local documentation. Requirements are reviewed for the exact configuration with the production partner.
How can documents be checked before ordering?
No model-specific certificate numbers are currently published on this website. Ask which documents are available and which items need further review for your model and destination. Where a certificate or test report is supplied, check the holder, model coverage, configuration, issuing body and applicable scope. Request the approved installation drawing before building an enclosure.
Send the model, destination country and estimated quantity. Add your installation, branding, packaging or delivery requirements where known. Ryan Lam or Eason Chan can review the next step with you through the contact page.
Questions before you enquire
Which market and configuration need review?
For Europe and the UK, North America, Australia and the Middle East, specify the actual destination country rather than only the region. Share fuel type, supply pressure and units, electrical supply if applicable, installation format and required local documentation. Requirements are reviewed for the exact configuration with the production partner.
What information should I send?
Send the model, destination country and estimated quantity. Add your installation, branding, packaging or delivery requirements where known. Ryan Lam or Eason Chan can review the next step with you through the contact page.
Which product information should be confirmed before ordering?
Confirm the exact model and version, supplied components, destination-market configuration and agreed documents in writing. Overall product dimensions are not installation cut-out dimensions.
Bring your brief. We’ll review the next step.
Share your selected models, destination market and estimated quantities. Configuration, documentation and order terms are reviewed for your inquiry.