Your inquiry. Your information.

Who handles the inquiry

铭汇进出口贸易（佛山）有限公司

HAN DING is our outdoor kitchen and grill sourcing brand. Your submitted details are used by the team responsible for your inquiry.

Information you provide

Your name, chosen contact details, company (if provided), destination market, selected products and quantities, and any project requirements or reference links you choose to include. You can enquire without selecting a model or confirming a quantity.

How it is used

To respond to your request, review product and project requirements, prepare proposals, and keep a record of the discussion. Inquiry submission is not a subscription to marketing messages.

The website uses Cloudflare for hosting. When online inquiries are enabled, inquiry records are stored in Cloudflare D1 and internal notifications are delivered through Cloudflare to our enterprise inbox in Zoho Mail. Cloudflare and Zoho process the information needed for these services. Business and privacy emails sent directly to our enterprise email addresses are also handled through Zoho Mail. Your contact details and inquiry text are not included in public analytics events.

Your browser and optional analytics

Your selected products can be kept on this device for up to seven days. Contact details are saved on this device only if you choose to save a draft. You can clear the saved list or draft. Saving on one device does not sync it to another.

A request reference and a fingerprint of its content may also be kept on this device for up to seven days to prevent duplicate inquiries when you retry. This record does not contain your contact details or inquiry text. Necessary request information is used to detect spam and protect the service.

When analytics is enabled, you can accept or reject optional measurement. Refusing optional analytics does not prevent browsing or making an inquiry. Contact links open the service you choose, such as WhatsApp, which has its own privacy terms.

Retention and your requests

We retain customer information only for as long as needed to handle enquiries, quotations, samples and orders, and to meet necessary record-keeping obligations. When it is no longer needed, we delete or anonymise it. You can request access, correction or deletion by emailing sales@handingoutdoor.com. Requests are handled by Ryan Lam.

Use the privacy contact below to ask about access, correction or deletion of information you have provided. Please include your inquiry reference if available.