How we work

From your shortlist to an agreed order.

You know your customers and market. HAN DING helps coordinate product sourcing with production partners. Start with your models and destination country, then use the checkpoints below to agree the details of your project.

Send your OEM briefUpdated November 12, 2026

Pavilion-01 outdoor kitchen configuration

What do we agree before moving forward?

Use one model list and one current revision for each decision. Record accepted details, open questions and the person responsible for the next action. Quantities, timing and service scope belong in the written project agreement.

Before a quotation: models, destination, configuration and quantities where known.
Before a sample: specification version, artwork, sample cost, freight and review criteria.
Before production: approved revisions, supply list, inspection scope and change procedure.
Before dispatch: inspection outcome, packing list, shipping terms and required documents.

Who confirms each step?

HAN DING coordinates sourcing with production partners. Use this working framework to agree project responsibilities in writing. Inspection, document availability and after-sales scope must be confirmed for the order.

Who confirms each step?
Step	HAN DING coordinates	Confirm with production partner	Buyer decision
Model and configuration	Collect requirements and open questions.	Feasibility, included items and exclusions.	Approve the chosen configuration.
Drawings and market documentation	Track requested files and missing evidence.	Available revisions and exact model coverage.	Review destination and installation requirements.
Sample approval	Link feedback to the agreed revision.	Sample scope, cost, timing and changes.	Record acceptance or requested changes.
Inspection and shipment	Coordinate agreed checkpoints and issue records.	Inspection access, corrective actions and shipping files.	Agree inspector, criteria and release authority.
Warranty and spare parts	Share model details and supporting records for service requests.	Part availability, support scope and costs.	Agree customer-facing terms and local responsibilities.

What should a review record identify?

Ask for records tied to the exact model, configuration, date and revision. Sample photographs should identify the reviewed sample; inspection or packing records should identify the order and scope checked. These are review requirements, not a claim that every record is already available.

What if a file, sample or configuration does not match?

Identify the affected model and revision before approving the next step. Record the difference, supporting photos and the required decision. Agree who resolves it, by when, and whether drawings, pricing, tests or samples need another review. Keep the written resolution with the order.

Questions before you enquire

Can I evaluate a sample before ordering?

Send HAN DING the model and configuration you want to evaluate. We’ll check sample availability with the production partner and clarify the cost, freight, timing and any cost-credit terms. Agree the specification and review criteria before proceeding.

What is the minimum order quantity?

Share the quantities per model and your proposed mix. HAN DING will check the minimum order quantity (MOQ) for the selected configuration and branding scope. Ask for product minimums, customization minimums and mixed-order conditions as separate quotation items.

What can we change for our brand?

Send your logo, packaging, finish or component requirements with the model reference. HAN DING coordinates a feasibility and cost review. Record any effect on drawings, testing or market documents, then approve the revision before the sample is signed off.

What do you need for a quotation?

Start with your models, destination country and one contact method. Add quantities, configuration needs and your target delivery date where known; open points can follow. We’ll help clarify the quotation’s assumptions, included items, exclusions and lead time basis.

How are warranty and spare parts agreed?

Tell HAN DING your destination market and after-sales needs. Before ordering, agree the covered components, warranty duration, claim evidence and exclusions in writing. Include spare-part availability, costs, freight and each party’s responsibilities in the same agreement.

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